What if your yahoo account is hacked

This should open the Yahoo login page. If you're already logged into Yahoo on mobile and the account hack hasn't yet signed you out, skip ahead to securing your account. Tap Yahoo Mail. It's a purple icon on the left side of the screen. Tap the Trouble signing in? You'll find this option near the bottom of the screen. If prompted to select an existing account, tap the account, then enter the password or, on some iPhones, Touch ID if prompted.

If this logs you into your account, skip ahead to securing your account. In the text box in the middle of the screen, type in the phone number or recovery email address you have on file for your Yahoo account. Tap Continue. It's a blue button near the bottom of the screen. Tap Yes, text me an Account Key for a phone number or Yes, send me an Account Key for a recovery email address, then do the following: Phone number — Open your phone's Messages app, open the text from Yahoo, and review the 8-character code in the message.

Type the verification code you retrieved into the text box in the middle of the screen. It's at the bottom of the screen. Doing so will check your verification code. If you have multiple Yahoo accounts which use your phone number or recovery email address, tap the one you want to recover.

Doing so will log you into the account, from which point you can begin securing your account. Part 3. Open your Yahoo inbox. If your Yahoo inbox doesn't open automatically after changing your password, click Mail in the upper-right corner of the page. Click your name. It's in the upper-right side of the page. A drop-down menu will appear. Click Account Info. This option is in the drop-down menu. Doing so opens a new page with your Yahoo account information listed.

Click Recent activity. It's a tab on the left side of the page. Review your currently signed-in locations. Near the top of the page, you'll see a list of all the locations in which your Yahoo account is logged in.

If your account has been compromised and the attacker is still logged in, you'll see their location listed here. Sign out of unrecognized locations. Click sign out to the right of a location for which you don't think you should be signed in. This will immediately log that location out of your Yahoo account.

Click Account security. It's on the left side of the page. If you aren't securing your account immediately after signing back into your compromised Yahoo account, you'll be prompted to enter your email address and password before proceeding.

Enter your phone number. In the pop-up window, type in the phone number that you want to use to set up two-step verification. Click Send SMS. It's at the bottom of the pop-up window. Doing so prompts Yahoo to send a text message to the phone number. If you'd prefer to receive your verification code via a phone call, you can click Call me instead.

Open your phone's Messages app, open the text from Yahoo, and review the code in the message. If you opt to have Yahoo call you instead, accept the incoming call, then listen for the code.

Type the verification code into the text box in the pop-up window. It's below the text box. Click Skip for now. This confirms your decision to enable two-step verification.

From now on, whenever you want to log into your Yahoo account from a new location, Yahoo will send a code to your recovery phone or email address; you'll then have to retrieve the code and enter it in order to complete the login process.

If you clear your current browser's cookies or remove a signed-in location from the Recent activity menu, you'll have to re-validate your account with two-step verification the next time you log in. Part 4. It's in the top-left corner of the screen.

A pop-out menu will appear. Tap Manage Accounts. You'll find this option near the top of the pop-out menu. Tap Account info. This link is below your currently logged-in account. Tap Recent activity. It's near the bottom of the screen. If prompted to enter your password or, on an iPhone, your Touch ID , do so before proceeding. Default sending address - Confirm the address that pre-populates in the "From" field is right.

Blocked addresses - Make sure there aren't addresses blocked that you want to get email from. Auto-forwarding address - Make sure your email isn't being forwarded to any unfamiliar email addresses. If your account has been compromised If you think your account has been compromised, follow the steps listed below to secure it. Change your password immediately. Check to make sure your recovery options are up-to-date.

Revert your mail settings if they were changed. Ensure you have antivirus software installed and updated. Consider using Account Key or two-step verification to add an extra layer of security to your account.

Was this article helpful? Yes No. Please tell us why you didn't find this helpful. Unclear or complicated information. If this breach has anything to teach you, it's that this is a terrible idea. If you recycled your Yahoo password on a different account, go change your password on that account too.

The hackers who have your password could easily try it on a whole bunch of different websites -- think bank websites or health insurance websites -- to try to access information beyond your Yahoo account. Since the hack exposed security questions that were not encrypted, change them. If you used the same security questions for other sites or services, change those, too. And if you're unsure, change them anyway. It's a headache, but doing so could save you a huge inconvenience in the future.

Security questions are often used to verify identity and gain account access, without the help of email verification. Some security experts go as far as recommending you create random, unique answers to security questions like, "Where was your mother born? That's a high expectation for most normal folks, so instead If you plan to keep your Yahoo account, enable two-step verification.

It's one of the best forms of account security widely available on sites like Yahoo. Two-step means that after you log in with your password as usual Yahoo will text you a security code, which you'll enter in the next step.

This way, only someone who has in-person access to your phone you can access your account -- even if the password entered was correct.